An' I've found that wot 'appens in this street 'appens everywhere else, if yer change the names an' addresses." About a week after the triumphant opening of the Silver Shoe, Jonah was running his eye down some price-lists, when he was disturbed by a loud noise.

He looked round, and was surprised to see Miss Giltinan, head of the ladies' department, her lips tight with anger, replacing a heap of cardboard boxes with jerks of suppressed fury.
She was his best saleswoman, gathered in from the pavement a week after she had been ejected from Packard's factory for cheeking the boss.

She had spent a few weeks dusting shoes and tying up parcels, and then, brushing the old hands aside, had taken her place as a born saleswoman.
Sharp as a needle, the customers were like clay in her hands.

She recognized two classes of buyers--those who didn't know what they wanted, and always, under her guidance, spent more than they intended, and those who knew quite well what they wanted, the best quality at an impossible price.

Both went away satisfied, for she took them into her confidence, and, with covert glances for fear she should be overheard, gave them her private opinion of the articles in a whisper.