[The History of the Telephone by Herbert N. Casson]@TWC D-Link book
The History of the Telephone

CHAPTER IX
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Its motto must be "Ich dien"-- I serve; and it will be the work of the future statesmen of the telephone to illustrate this motto in all its practical variations.

They will cater and explain, and explain and cater.

They will educate and educate, until they have created an expert public.

They will teach by pictures and lectures and exhibitions.

They will have charts and diagrams hung in the telephone booths, so that the person who is waiting for a call may learn a little and pass the time more pleasantly.


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