'The servant must have forgotten to let you know that I was here, I think.' 'You really must see to that man,' said Madame, turning to her husband.
'He forgets everything.' 'I will twist his demd nose off his countenance for leaving such a very pretty creature all alone by herself,' said her husband.
'Mantalini,' cried Madame, 'you forget yourself.' 'I don't forget you, my soul, and never shall, and never can,' said Mantalini, kissing his wife's hand, and grimacing aside, to Miss Nickleby, who turned away.
Appeased by this compliment, the lady of the business took some papers from her desk which she handed over to Mr Mantalini, who received them with great delight.

She then requested Kate to follow her, and after several feints on the part of Mr Mantalini to attract the young lady's attention, they went away: leaving that gentleman extended at full length on the sofa, with his heels in the air and a newspaper in his hand.
Madame Mantalini led the way down a flight of stairs, and through a passage, to a large room at the back of the premises where were a number of young women employed in sewing, cutting out, making up, altering, and various other processes known only to those who are cunning in the arts of millinery and dressmaking.

It was a close room with a skylight, and as dull and quiet as a room need be.
On Madame Mantalini calling aloud for Miss Knag, a short, bustling, over-dressed female, full of importance, presented herself, and all the young ladies suspending their operations for the moment, whispered to each other sundry criticisms upon the make and texture of Miss Nickleby's dress, her complexion, cast of features, and personal appearance, with as much good breeding as could have been displayed by the very best society in a crowded ball-room.
'Oh, Miss Knag,' said Madame Mantalini, 'this is the young person I spoke to you about.' Miss Knag bestowed a reverential smile upon Madame Mantalini, which she dexterously transformed into a gracious one for Kate, and said that certainly, although it was a great deal of trouble to have young people who were wholly unused to the business, still, she was sure the young person would try to do her best--impressed with which conviction she (Miss Knag) felt an interest in her, already.
'I think that, for the present at all events, it will be better for Miss Nickleby to come into the show-room with you, and try things on for people,' said Madame Mantalini.

'She will not be able for the present to be of much use in any other way; and her appearance will--' 'Suit very well with mine, Madame Mantalini,' interrupted Miss Knag.

'So it will; and to be sure I might have known that you would not be long in finding that out; for you have so much taste in all those matters, that really, as I often say to the young ladies, I do not know how, when, or where, you possibly could have acquired all you know--hem--Miss Nickleby and I are quite a pair, Madame Mantalini, only I am a little darker than Miss Nickleby, and--hem--I think my foot may be a little smaller.