"What, my dear sir!" he said abruptly, "are you not acquainted with etiquette?
Where have you come from?
Don't you know how such matters are managed?
You should first have entered a complaint about this at the court below: it would have gone to the head of the department, then to the chief of the division, then it would have been handed over to the secretary, and the secretary would have given it to me." "But, your excellency," said Akakiy Akakievitch, trying to collect his small handful of wits, and conscious at the same time that he was perspiring terribly, "I, your excellency, presumed to trouble you because secretaries--are an untrustworthy race." "What, what, what!" said the important personage.

"Where did you get such courage?
Where did you get such ideas?
What impudence towards their chiefs and superiors has spread among the young generation!" The prominent personage apparently had not observed that Akakiy Akakievitch was already in the neighbourhood of fifty.

If he could be called a young man, it must have been in comparison with some one who was twenty.

"Do you know to whom you speak?
Do you realise who stands before you?
Do you realise it?
do you realise it?
I ask you!" Then he stamped his foot and raised his voice to such a pitch that it would have frightened even a different man from Akakiy Akakievitch.
Akakiy Akakievitch's senses failed him; he staggered, trembled in every limb, and, if the porters had not run to support him, would have fallen to the floor.

They carried him out insensible.