[The Complete English Tradesman (1839 ed.) by Daniel Defoe]@TWC D-Link bookThe Complete English Tradesman (1839 ed.) CHAPTER XIX 3/7
Twelve large high stands of rings, whereof three silver, to place small dishes for tarts, jellies, &c., at a feast. 9.
Painting the ceiling, and gilding the lanterns, the sashes, and the carved work, L55. These, with some odd things to set forth the shop, and make a show, besides small plate, and besides china basins and cups, amounted to, as I am well informed, above L300. Add to this the more necessary part, which was:-- 1.
Building two ovens, about L25. 2.
Twenty pounds in stock for pies, cheese-cakes, &c. So that, in short, here was a trade which might be carried on for about L30 or L40 stock, required L300 expenses to fit up the shop, and make a show to invite customers. I might give something of a like example of extravagance in fitting up a cutler's shop, _Anglice_ a toyman, which are now come up to such a ridiculous expense, as is hardly to be thought of without the utmost contempt: let any one stop at the Temple, or at Paul's corner, or in many other places. As to the shops of the more considerable trades, they all bear a proportion of the humour of the times, but do not call for so loud a remark.
Leaving, therefore, the just reflection which such things call for, let me bring it home to the young tradesman, to whom I am directing this discourse, and to whom I am desirous to give solid and useful hints for his instruction, I would recommend it to him to avoid all such needless expenses, and rather endeavour to furnish his shop with goods, than to paint and gild it over, to make it fine and gay; let it invite customers rather by the well-filled presses and shelves, and the great choice of rich and fashionable goods, that one customer being well-served may bring another; and let him study to bring his shop into reputation for good choice of wares, and good attendance on his customers; and this shall bring a throng to him much better, and of much better people, than those that go in merely for a gay shop. Let the shop be decent and handsome, spacious as the place will allow, and let something like the face of a master be always to be seen in it; and, if possible, be always busy, and doing something in it, that may look like being employed: this takes as much with the wiser observers of such things, as any other appearance can do. I have heard of a young apothecary, who setting up in a part of the town, where he had not much acquaintance, and fearing much whether he should get into business, hired a man acquainted with such business, and made him be every morning between five and six, and often late in the evenings, working very hard at the great mortar; pounding and beating, though he had nothing to do with it, but beating some very needless thing, that all his neighbours might hear it, and find that he was in full employ, being at work early and late, and that consequently he must be a man of vast business, and have a great practice: and the thing was well laid, and took accordingly; for the neighbours, believing he had business, brought business to him; and the reputation of having a trade, made a trade for him. The observation is just: a show may bring some people to a shop, but it is the fame of business that brings business; and nothing raises the fame of a shop like its being a shop of good trade already; then people go to it, because they think other people go to it, and because they think there is good choice of goods; their gilding and painting may go a little way, but it is the having a shop well filled with goods,[29] having good choice to sell, and selling reasonable--these are the things that bring a trade, and a trade thus brought will stand by you and last; for fame of trade brings trade anywhere. It is a sign of the barrenness of the people's fancy, when they are so easily taken with shows and outsides of things.
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