[The Complete English Tradesman (1839 ed.) by Daniel Defoe]@TWC D-Link bookThe Complete English Tradesman (1839 ed.) CHAPTER XIX 4/7
Never was such painting and gilding, such sashings and looking-glasses among the shopkeepers, as there is now; and yet trade flourished more in former times by a gread deal that it does now, if we may believe the report of very honest and understanding men.
The reason, I think, cannot be to the credit of the present age, nor it it to the discredit of the former; for they carried on their trade with less gaiety, and with less expense, than we do now.[30] My advice to a young tradesman is to keep the safe middle between these extremes; something the times must be humoured in, because fashion and custom must be followed; but let him consider the depth of his stock, and not lay out half his estate upon fitting up his shop, and then leave but the other half to furnish it; it is much better to have a full shop, than a fine shop; and a hundred pounds in goods will make a much better show than a hundred pounds' worth of painting and carved work; it is good to make a show, but not to be _all show._ It is true, that painting and adorning a shop seems to intimate, that the tradesman has a large stock to begin with, or else they suggest he would not make such a show; hence the young shopkeepers are willing to make a great show, and beautify, and paint, and gild, and carve, because they would be thought to have a great stock to begin with; but let me tell you, the reputation of having a great stock is ill purchased, when half your stock is laid out to make the world believe it; that is, in short, reducing yourself to a small stock to have the world believe you have a great one; in which you do no less than barter the real stock for the imaginary, and give away your stock to keep the name of it only. I take this indeed to be a French humour, or a spice of it turned English; and, indeed, we are famous for this, that when we do mimic the French, we generally do it to our hurt, and over-do the French themselves. The French nation are eminent for making a fine outside, when perhaps within they want necessaries; and, indeed, a gay shop and a mean stock is something like the Frenchman with his laced ruffles, without a shirt. I cannot but think a well-furnished shop with a moderate outside is much better to a tradesman, than a fine shop and few goods; I am sure it will be much more to his satisfaction, when he casts up his year's account, for his fine shop will weigh but sorrily in his account of profit and loss; it is all a dead article; it is sunk out of his first money, before he makes a shilling profit, and may be some years a-recovering, as trade may go with him. It is true that all these notions of mine in trade are founded upon the principle of frugality and good husbandry; and this is a principle so disagreeable to the times, and so contrary to the general practice, that we shall find very few people to whom it is agreeable.
But let me tell my young tradesmen, that if they must banish frugality and good husbandry, they must at the same time banish all expectation of growing rich by their trade.
It is a maxim in commerce, that money gets money, and they that will not frugally lay up their gain, in order to increase their gain, must not expect to gain as they might otherwise do; frugality may be out of fashion among the gentry, but if it comes to be so among tradesmen, we shall soon see that wealthy tradesmen will be hard to find; for they who will not save as well as gain, must expect to go out of trade as lean as they began. Some people tell us indeed in many cases, especially in trade, that putting a good face upon things goes as far as the real merit of the things themselves; and that a fine, painted, gilded shop, among the rest, has a great influence upon the people, draws customers, and brings trade; and they run a great length in this discourse by satirising on the blindness and folly of mankind, and how the world are to be taken in their own way; and seeing they are to be deluded and imposed upon in such an innocent way, they ought to be so far deluded and imposed upon, alluding to the old proverbial saying, '_Si populus vult decipi, decipiatur;' _that it is no fraud, no crime, and can neither be against conscience, nor prudence; for if they are pleased with a show, why should they not have it? and the like. This way of talking is indeed plausible; and were the fact true, there might be more in it than I think there is.
But I do not grant that the world is thus to be deluded; and that the people do follow this rule in general--I mean, go always to a fine shop to lay out their money. Perhaps, in some cases, it may be so, where the women, and the weakest of the sex too, are chiefly concerned; or where the fops and fools of the age resort; and as to those few, they that are willing to be so imposed upon, let them have it. But I do not see, that even this extends any farther than to a few toy-shops, and pastry-cooks; and the customers of both these are not of credit sufficient, I think, to weigh in this case: we may as well argue for the fine habits at a puppet-show and a rope-dancing, because they draw the mob about them; but I cannot think, after you go but one degree above these, the thing is of any weight, much less does it bring credit to the tradesman, whatever it may do to the shop. The credit of a tradesman respects two sorts of people, first, the merchants, or wholesale men, or makers, who sell him his goods, or the customers, who come to his shop to buy. The first of these are so far from valuing him upon the gay appearance of his shop, that they are often the first that take an offence at it, and suspect his credit upon that account: their opinion upon a tradesman, and his credit with them, is raised quite another way, namely, by his current pay, diligent attendance, and honest figure; the gay shop does not help him at all there, but rather the contrary. As to the latter, though some customers may at first be drawn by the gay appearance and fine gilding and painting of a shop, yet it is the well sorting a shop with goods, and the selling good pennyworths, that will bring trade, especially after the shop has been open some time: this, and this only, establishes the man and the credit of the shop. To conclude: the credit raised by the fine show of things is also of a different kind from the substantial reputation of a tradesman; it is rather the credit of the shop, than of the man; and, in a word, it is no more or less than a net spread to catch fools; it is a bait to allure and deceive, and the tradesman generally intends it so.
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